This is a unique opportunity for a mission-driven, empathetic, detail-oriented, customer-focused person who thrives in fast-paced environments. In many ways, this person will be the voice and heart of Shimmer, communicating directly with our ADHD community. They’ll get to contribute their passion to our vision by working directly with the co-founders and managing our end-to-end customer success processes.
Our vision is for every individual with ADHD to reach their full potential, their way. Shimmer was created with love by psychologists, coaches, and most importantly humans with ADHD.
Our team has tried hundreds of services, products, and apps out there. We’ve taken inspiration from each of them and built them back up to solve the challenges we found. We’re solving the toughest (and most overlooked) challenges with ADHD care:
The result? A fresh, fun, and innovative new model of ADHD coaching for adults. Some things are still under wraps. We launched in October ‘22 and are growing rapidly! Apply to learn more :)
Since launching publicly 2 years ago, we’ve grown rapidly and need YOUR help to manage and scale our customer management processes alongside our growing customer base. We’re looking for a ROCKSTAR — empathetic, ambitious, customer-focused, mission-driven — to join our team in taking Shimmer to the next level. You’re a fit if you’re a quick learner, have strong communication skills, are detail-oriented, and not afraid to roll up your sleeves (start-up style) to get day-to-day operational tasks done (or help us automate them!).
This position is critically important to Shimmer and the delivery of our mission. Members who come to Shimmer have often faced decades of frustration and shame, and often Shimmer is the first time they’re opening up about their ADHD—vulnerability that we treat with the utmost care. This touch point is one of great responsibility and of even greater reward.